Salesforce Solutions, Tailored for Your Business
Huron supports the world's leading customer success platform to help businesses grow into more efficient, effective and profitable organizations. Working in close partnerships with our clients, we help uncover the right Salesforce solution to drive sustainable and measurable results - from strategy and advisory services, to complex Salesforce implementations and ongoing customer success. Our deep industry, business process and technology expertise ensures successful Salesforce implementations that drive real transformation within organizations.
Whether Fortune 500 or mid-size, emerging or maturing, our team has witnessed what organizations do well and where they can improve compared to their peers and competitors.
Our approach utilizes our unique industry benchmarks and maturity models, along with completely understanding your unique business challenges to help:
- Assess existing business processes and evaluate where technology can best be utilized to optimize and streamline these processes
- Evaluate the change management impact of process re-engineering, including preparation of technology implementation
- Develop a detailed enterprise technology roadmap including current state and future state analysis
Learn about our Salesforce Health Checks to get started.
Technology & Innovation
Technology & Innovation
Without a solid architecture and design, the capability and reliability of your CRM system can suffer. We work with our client's unique business requirements to create an implementation and setup strategy that meets their enterprise's exact needs and drives transformation. We offer:
- Implementations, from simple to very complex
- Integrations with a broad variety of back-office applications
- CRM data architecture, transformation and migration
- Lighting Experience implementations and migrations
- Business intelligence and analytics
- UI and UX capabilities
- Pre-packaged industry accelerators for faster time to market
True transformation requires a strong focus on adoption. Once Salesforce is implemented, we ensure successful deployment and adoption through our widely recognized organizational-readiness and mature managed services programs, assisting your organizations' stakeholders to adopt the new technology methodology and processes to increase business performance. We offer:
- Premium team and individual training
- Organizational-readiness and managed services programs
- Reliable and value-driven support services
- Advisory Services
Learn how to build a successful customer-centric strategy and 360-degree view using a Customer Relationship Management platform (CRM) as the backbone.
A practical guide to harnessing second-wave CRM adoption for more powerful student lifecycle management and powerful lessons on how to achieve campus-wide CRM.
Our Patient Support community built on Salesforce enables better care by bringing together patients and caregivers on a collaborative platform.
See how a healthcare CRM can transform care and relationships.
Learn how institutions use data analytics to identify students at risk of dropping out and then take steps to improve retention and graduation rates.
In order to connect sales teams while out in the field, Huron launched a sales mobility project to allow sales teams to retire their laptops from the field.
Take our self-assessment to see where your CRM program ranks on our maturity model, recognize strengths and identify areas for growth.